HTM CMMS Solutions

CMMS Data Standardization

ISS Solutions maintains extensive healthcare technology management and information technology expertise to assist self-maintainers with the arduous and time-consuming process of optimizing clinical equipment data to more effectively manage this essential technology throughout its lifecycle.

  • Database analysis and cleanup to standardize inventory nomenclature for consistency and accuracy.
  • Develop processes to maintain clean and accurate data.

Our methods are applicable for all major CMMS applications and ISS Solutions has experience working with all leading CMMS vendors.

Customized Dashboards & Reports

With over a half-century of experience managing programs large and small ISS Solutions knows quantitative HTM metrics and understands exactly which key performance indicators (KPIs) you need to be tracking and reporting to ensure the quality and safety of your clinical equipment and the productivity of your staff.

ISS Solutions has the technical expertise to design meaningful CMMS reports reflecting current regulatory standards and intuitive dashboards to highlight critical performance metrics to:

  • Accurately monitor the health and report the effectiveness of your program.
  • Track staff productivity and document key accomplishments.
  • Support successful regulatory and accreditation surveys.

CMMS Selection & Implementation

As a Nuvolo Authorized Partner with deep healthcare technology maintenance expertise, ISS Solutions can assist your organization throughout each phase of your EAM/CMMS application project:

  • Performing detailed needs analysis, product evaluation, recommendation and selection assistance.
  • Implementation and optimization of your new instance of Nuvolo to reflect industry best practices.
  • Pre-migration database analysis and cleanup to standardize inventory nomenclature.
  • Automation of complex workflow processes (e.g.: PM follow-up, hazard/recall management, PHI screening, etc.)
  • Developing custom dashboards to bring critical information to the forefront for leaders, managers and technicians.
  • Establishing Service Level Agreements (SLAs) and implementing common sense processes to identify, track and address noncompliance.

Nuvolo CMMS Optimization

As a Nuvolo Authorized Partner and application user ISS Solutions maintains deep expertise with the Nuvolo CMMS application and the ServiceNow platform upon which it operates. We assist self-providers with designing new instances of Nuvolo and reviewing existing implementations to maximize application functionality, streamline work order processes and fast track results.

Our Nuvolo experts can help you to address the following challenges:

  • Leveraging the benefits of CMMS data standardization and maintaining database integrity post-implementation
  • Implementing common sense processes to identify, track, and address non-compliance.
  • Standardizing complex workflows, such as planned maintenance follow-up, hazard/recall management, PHI screening, and alarm policy management.
  • Addressing interoperability with call dispatch, call escalation, and after-hours coverage processes.

ISS Solutions has extensive experience converting a variety of competitor’s CMMS applications to Nuvolo and can assist your organization while avoiding the common pitfalls that can result in implementation delays, reduced application functionality and/or undermine departmental productivity

Trust our team of HTM experts to help you leverage the most from your CMMS application and optimize your CMMS dashboards and reports to quickly turn mountains of data into clear, actionable insights to drive more effective decision-making.

Learn more about the benefits of our customized HTM Support Program.

 

Best In Class

ISS Solutions HTM Support is consistently rated “Best in Class” by our healthcare clients.

– Net Promoter Score (NPS) Results

Service you can count on.
Experience you can depend on.
Expertise you can trust.