ISS Solutions, a Geisinger business, is a leading provider of customized technology lifecycle management solutions to healthcare, government, education, and commercial clients.
For over 45 years, ISS Solutions has collaborated with more than 200 clients to deliver integrated business solutions, which include: healthcare technology assessment, management, and maintenance services; information technology assessment, network design, management, acquisition and maintenance services; and a 24 x 7 technical service desk. ISS Solutions is headquartered in Langhorne, Pennsylvania, and operates in and serves clients throughout the United States, Canada, and Australia.
Each day, government, education, and commercial clients successfully deploy the technical expertise of the ISS Solutions 100+ member IT team, while our healthcare clients benefit from both the IT team and the 200+ strong clinical technology team.
ISS Solutions offers a wide range of programs to assist clients with technology management. Clients benefit from comprehensive clinical technology and proactive IT managed services programs, as well as expert design and delivery of customized projects.
Needs Analysis. Through our IT consulting program, senior consultants assess your healthcare technology, IT, or contact center needs.
Technology Acquisition. Through our on-line store, clients automate the way they acquire servers, desktops, laptops, printers, network equipment, software, and general computer supplies.
Services. ISS Solutions offers a complete range of clinical and information technology inspection, repair, remediation, disposal and maintenance programs. These programs are modular in design to meet the unique needs of each of our clients.
Support. Our 24x7 technical service desk performs all the functions of a traditional help desk and specializes in sales force automation support. Our on call programs provide support with knowledgeable and experienced technicians as needed, while on-site programs provide support at your location on an on-going basis.
Origins and Contact
Our IT service line was expanded in 2003 through the acquisition of the Infrastructure Services Division of Condor Technology Solutions, Inc. (formerly known as Computer Hardware Maintenance Co. or CHMC). While ISS Solutions’ clinical technology heritage extends back to 1971, CHMC’s IT heritage began one short-year later in 1972. ISS Solutions is headquartered in Langhorne, Pennsylvania.
ISS Solutions is a business of Geisinger, an integrated health services organization widely recognized for its innovative use of the electronic health record, and the development and implementation of innovative care models including ProvenHealth Navigator, an advanced medical home model, and ProvenCare program. The system serves more than 3 million residents throughout 48 counties in central and northeastern Pennsylvania. For more information, visit www.geisinger.org.
Working at ISS Solutions
Our company looks to attract talented individuals and offers excellent career developments opportunities and a comprehensive benefits package. Visit our careers page for more information.