Ed Butler, Vice President Information Technology

Ed is responsible for the sales and operational delivery of ISS Solutions’ 24x7x365 service desk, managed IT services, enterprise service management and product procurement offerings. ISS Solutions’ IT business has grown substantially under Ed’s leadership.

In addition to leading ISS Solutions’ external IT line of business, Ed is responsible for internal IT infrastructure, supporting over 360 clinical engineering, IT and corporate support employees throughout the United States.

Prior to his current position, as a director of business development, Ed was responsible for major accounts, developing and managing vendor relationships, and developing internal training programs for ISS Solutions staff. Ed started his career with ISS Solutions in 1986 as an engineer.

Ed is an active member of CompTIA, Ingram-Micro Trust X Alliance, Varnex, the Help Desk Institute and serves on the board of directors of the Service Industry Association. In addition to his many technical certifications, Ed earned an associate degree in business administration from Bucks County Community College, ITIL Foundation certification, and a certificate in project management from Penn State University and has attended the Wharton School of Business Executive Education program.

In his spare time, Ed enjoys spending time with his family while cooking delicious meals and snacks together, in outdoor activities, and volunteering in various community organizations such as his parish’s finance committee, Quakertown Community Baseball Association and as a scout leader in the Boy Scouts of America.