ISS Select

The clinical and computer equipment used in today’s healthcare facilities is increasing in quantity and technical sophistication. In order for employees to do their jobs, they require the correct number of the right kind of equipment with the appropriate features.

In addition, the equipment must be working correctly, or, if it’s not, it must be repaired quickly. The management, use, and disposal of equipment must be documented and consistent with all codes, standards, and regulatory agencies. And, all of this must be done in the most cost-effective manner possible.

This is a significant challenge for most healthcare organizations.

With ISS Select, all client services are consolidated into one, coordinated, comprehensive, cost-effective program. Services are provided for all equipment included in the program, regardless of the manufacturer or service provider. Where needed, ISS Solutions provides an on-site manager and knowledgeable, certified technical staff. ISS Solutions also provides all service documentation, management reports, and performance outcomes to client management.

Clinical Technology

·          Assistance with equipment acquisition

·          In-service education for appropriate equipment use

·          All necessary preventive and corrective maintenance

·          Regulatory compliance with all appropriate codes and standards

·          Risk Management and Safety Committee participation

·          Clinical equipment disposal assistance

Information Technology

·          Consult to assist with equipment selection

·          Provide acquisition services

·          Configuration center services such as testing and deployment of new technology

·          Provide a single point of contact for support, utilizing the ISS Contact Center

·          Network availability and security services included

·          Provide warranty and out-of-warranty hardware services and IMAC services

·          Include asset management services

·          End of life disposition and refresh technology