ISS Solutions

“ISS Solutions technicians are considered integral members of our IT team. We have over 13,000 devices that ISS Solutions supports from cradle to grave. ISS Solutions technicians know and service our IT asset needs so well that I have outsourced the entire configuration, testing, deployment, maintenance, and disposal program to them. In fact, we've been so pleased with their IT support, we're adding responsibilities for 24x7 contact center support through ISS Solutions in 2005.”

- Frank Richards, Chief Information Officer, Geisinger Health System

Services
 

Market Overview

Collaborate, Integrate and Serve

ISS Solutions is uniquely qualified to address the needs of multiple industries because our experience encompasses the full array of today's Clinical Engineering and Information Technologies. ISS Solutions begins with gaining a clear understanding of client objectives and challenges. We then provide solutions that are customized to specific needs.

This proven methodology has contributed to the success of over 300 satisfied clients in the healthcare, pharmaceutical, food processing, and apparel industries as well as government agencies and educational institutions.

Needs vary by customer, technology, and market; so, collaboration is a keystone of ISS Solutions services. ISS Solutions’ tailored solutions are tightly integrated with our clients’ existing technology structures and business practices. Our goal is to optimize client investment in technology assets.

ISS Solutions employees over 200 certified biomedical and computer engineering professionals who know how to achieve the best return on client investment. ISS Solutions also extends the benefits of our relationships with world-class technology suppliers, ensuring clients acquire the right equipment at the most competitive costs.

ISS Solutions provides clients with assistance throughout the life cycle of biomedical and information technology equipment:

·          Needs analysis

·          Purchasing

·          Configuration and installation

·          Training

·          Support

·          Recycling and disposal

 

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©2005 International Shared Services, Inc. d/b/a ISS Solutions