Video Conferencing

Video conferencing adds another dimension of communication to a meeting or conversation. The visual connection and interaction among participants enhances understanding and helps participants feel connected to each other. This contributes to building relationships in a way that e-mail, telephone, or online chat systems cannot.

ISS Solutions provides a comprehensive, phased approach to the implementation of video conferencing, making sure every interaction is a success! Video conferencing provides optimal levels of interaction for team meetings, distance training, and corporate communications.

ISS Solutions provides specific customizable applications for clients in healthcare, education, legal/judicial, and commercial areas.

Needs Analysis through Post-Installation

ISS Solutions conducts a thorough needs analysis that identifies current communication methods. The team identifies what features and functionality would be required of a video conferencing solution. ISS Solutions engineers then design several different solutions that address client needs.

Once the videoconferencing equipment is selected, it is staged at an ISS Solutions facility where it is pre-configured and tested. This eliminates any potential configuration issues prior to the onsite installation phase, thereby minimizing any inconvenience to the client.

Once onsite, ISS Solutions performs comprehensive testing. This ensures connectivity is established reliably and that the system’s video and audio quality met client expectations. Finally, a post-installation project wrap-up meeting is held with the client to review the system functionality and project installation and, if necessary, to make minor adjustments.

Benefits

The ISS Solutions videoconferencing solution reduces costs associated with facility space, transportation, and security. In turn, it increases productivity, employee satisfaction, and improves customer service.