ISS Solutions

“ISS Solutions technicians are considered integral members of our IT team. We have over 13,000 devices that ISS Solutions supports from cradle to grave. ISS Solutions technicians know and service our IT asset needs so well that I have outsourced the entire configuration, testing, deployment, maintenance, and disposal program to them. In fact, we've been so pleased with their IT support, we're adding responsibilities for 24x7 contact center support through ISS Solutions in 2005.”

- Frank Richards, Chief Information Officer, Geisinger Health System

Services
 

Information Technology Services

ISS Solutions has earned a superior reputation for delivering comprehensive asset management services.

With over 30 years of experience, ISS Solutions provides high quality, leading edge information technology services to over 200 clients in the Mid-Atlantic region. ISS Solutions utilizes a well-tested program methodology that has its cornerstone in industry best practices.

Our focus is on individual client needs. Client businesses range from pharmaceutical, healthcare, food processing, and apparel to government and educational agencies. We design comprehensive solutions that are customized to each and every client. We tailor programs that protect clients’ investment in their data processing assets while remaining cost-effective.

Over 100 certified computer professionals, who have earned over 500 unique information technology industry certifications, deliver ISS Solutions programs to clients. A senior staff of mature and knowledgeable program managers supports these professionals. Program managers ensure that scope of work and committed service level agreements are completed on time and within budget.

Comprehensive information technology services include:

·          Network infrastructure and integration

·          Life cycle asset management

·          Security

·          Video conferencing

·          IP communications

·          Staff augmentation

·          Contact center

·          Technology acquisition

 
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