ISS Solutions

“ISS Solutions technicians are considered integral members of our IT team. We have over 13,000 devices that ISS Solutions supports from cradle to grave. ISS Solutions technicians know and service our IT asset needs so well that I have outsourced the entire configuration, testing, deployment, maintenance, and disposal program to them. In fact, we've been so pleased with their IT support, we're adding responsibilities for 24x7 contact center support through ISS Solutions in 2005.”

- Frank Richards, Chief Information Officer, Geisinger Health System

Services
 

Network Infrastructure and Integration Services

Network Design, Installation, and Support

Network communication dominates business computing. ISS Solution engineers are experts at improving the speed, quality, and productivity of networks. We provide network monitoring and management as well as LAN/WAN administration and troubleshooting. Our expertise ranges from simple resource sharing to sophisticated integration of voice, data, and imaging technology as well as enterprise client/server systems.

ISS Solutions employs more than 75 certified engineers who have expertise in cabling system design, LAN/WAN and WIFI architecture, bridging/routing/switching systems, network management, and network security. Our engineers are trained and certified by industry leaders, such as Cisco and Novell, and provide the complete spectrum of network support services to optimize availability and productivity.

ISS Solutions also designs high-level networks. We assist in the selection and procurement of any new required products, perform the installation, set up the system, and execute crucial data transfer to achieve a seamless transition to a new network. We provide detailed documentation to ensure a smooth project rollout. ISS Solutions gets your company’s computer networking system running quickly, efficiently, and cost-effectively.

ISS Solutions specialties include:

·          Network design, implementation, and management

·          24x7x365 support services

·          Nationwide support services

·          Hardware, NOS, and application upgrades

·          Email administration

·          Anti-virus administration and virus remediation

·          High Availability Systems (NAS, SAN, Clustering, etc.)

·          Connectivity to mid-range and mainframe environments

·          Security

·          Thin Client (Citrix, Netilla, etc.)

·          Voice/Data/Video solutions

·          NOS support (Linux, Novell, Microsoft)

·          Internet/Intranet design, installation, and support

·          Wireless solutions

 

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