CONTENTS

Chris Massaro
Chris Massaro joined the ISS Solutions team in 1990 and has earned multiple promotions leading to his current position of Clinical Engineering Technology Lifecycle Coordinator. His responsibilities include developing enhanced processes and tools for serving client technology management needs. more>>>

Connie Dorman
Connie Dorman has been an integral member of the ISS Solutions team since joining the organization in 1994. In her current role as Inside Sales Representative, Connie takes a very hands-on approach to managing and supporting our clients technology acquisition needs. more>>>

Welcome to the December, 2005 Issue of Inside ISS!

As our valued client, we hope you enjoy this quarterly newsletter, designed to keep you tuned in to happenings at ISS Solutions. The short summaries in this message link to full articles on our website,  www.ISSsolutions.com.

To update your profile, unsubscribe, or forward this newsletter to a colleague, use the options at the bottom.

Why Outsource Clinical Engineering?

Providing quality patient care is at the heart of every healthcare organization. This seemingly simple mission requires a complex web of people, processes, and technologies. And, while patient care is the ultimate priority, healthcare organizations must also have a keen business sense to insure the financial flexibility needed to continually invest in infrastructure. more>>>

An Introduction to IT Managed Services

For many years, organizations have been relying on technology providers to help support their IT infrastructure. Services ranging from technology acquisition to the physical integration and installation of those technologies have been part of the support package. And, when those products and networks experienced failure, those same technology providers would typically provide maintenance services as well. more>>>

Level Platforms Partnership

ISS Solutions recently announced its partnership with Level Platforms, Inc. to provide remote monitoring services for client network assets. more>>>

Wellington Technologies Partnership

ISS Solutions recently announced its partnership with Wellington Technologies, Inc. The two organizations will provide comprehensive support services for HP 3000 and HP 9000 servers. more>>>

From The CEO

The holiday season is a good time to recall what we are thankful for, and to set some goals and resolutions for the new year. We at ISS Solutions are thankful for our continued relationship with our parent organization, Geisinger Health System, and with our 200+ clients to whom we provide clinical engineering, information technology, technology acquisition, and contact center services. Thank you for your business.

ISS Solutions has two resolutions for 2006: 1) We will continue to deliver high quality services to our clients, and 2) We will grow the company.

To help us with our growth "resolution", we've decided to enhance our sales & marketing programs with an acquisitions strategy. We will be investigating and considering the acquisition of other clinical engineering, IT, or contact center businesses that share our zeal for quality and customer service. We will be methodical and prudent as we consider such expansion plans.

Best wishes to you in this holiday season. We look forward to collaborating with you, integrating with your organization, and serving you in the new year. Email or call me anytime if there is something I can do to have ISS Solutions serve you better.

Peter Brooks
CEO
215-752-2221 x112
PHBrooks@ISSsolutions.com

© 2005 by International Shared Services, Inc. d/b/a ISS Solutions. All rights reserved.
ISS Solutions | 2010 Cabot Boulevard West | Langhorne, PA 19047 | 1.800.752.2290