Employee Spotlight:

Introducing...Joe Gianello

For Joe Gianello, the most satisfying part of his job is the appreciation of the client when the job is completed. During his tenure at ISS Solutions, Joe has furthered ISS Solutions reputation for service excellence in the clinical engineering field.

In 1983, Joe joined ISS Solutions as an Intermediate Biomedical Equipment Technician (BMET). He has since advanced to the position of BMET Supervisor for Eastern Pennsylvania, New Jersey, and Long Island. As a BMET Supervisor, Joe supervises, inspects, and oversees technicians. He is also responsible for the implementation of ISS Select at client sites. He coordinates service delivery, including ancillary services such as gas monitoring testing, receptacle testing, and additional outside service needs.

Joe has extensive experience and impressive knowledge in the biomedical field. He earned an Associates degree from Johnsons College and certifications from numerous service schools. He is a member of the Biomedical Instrumentation Society of Eastern Pennsylvania (BISEP) and a certified technician for the Association for the Advancement of Medical Instrumentation (AAMI).

According to Regional Clinical Engineering Services Manager for ISS Solutions, Rick Pica, “Joe is a team player and problem-solver. His dedication, customer service skills, and technical ability are attributes admired by peers and clients alike.”

Recently, Joe worked 60- and 70-hour weeks to assist clients in Philadelphia, including some very large and prestigious hospitals. He has been an instrumental part in the renewal and contract restructuring of a newly consolidated Heath Care consortium.