Employee Spotlight

Introducing…Thomas Berns

Tom Berns joined the ISS Solutions team in 1981 and has earned multiple promotions leading to his current position of a Biomedical Equipment Technician (BMET) Supervisor. In this role, Tom is tasked with overseeing the daily operations of the Biomed Shop at Geisinger Medical Center. His responsibilities include inspecting, testing, and repairing a full range of equipment, evaluating systems, and providing quality patient care and patient satisfaction. His support team consists of nine technicians and one clerk/secretary.

Richard Tevis, Clinical Engineering Manager states, “Tom’s strength is his ability to provide what the customer needs. He always goes the extra mile for the customer. Even if the customer's needs are not related to Clinical Engineering, Tom makes sure the customer receives contact information that will help.”

For Tom, the most interesting part of his job is the interactions he has with all the departments in the facility. Tom enjoys working with the child life department in particular. Tom says: “Being able to do the little extras to make a child’s stay here as comfortable as possible is very satisfying.”

Tom’s educational background includes a diploma in Carpentry/Construction and an electronics certification from NRI Electronics in Washington, D.C. He also has certifications from Philips Medical Systems for Intellivue, from Rockwell Laser Industries for Laser Safety & Maintenance, from Artais Weather Check Inc. for Artais Awos V-3-B, and from Baxter for Colleague Volumetric Infusion Pump.